F.A.Q Frequently Asked Questions
Do you do special occasion and birthday cakes?
Yes, we do cakes for all occasions! Birthdays, Anniversaries, Baby and Wedding Showers....anything you need a cake for! We also do cakes and other sweets for businesses that can include edible pictures with your logo on them!
Are you inspected?
Yes, by all means we are inspected by Interior Health! We are also the ONLY Cake Design shop in Kelowna that works out of a LEGAL, certified and health inspected store-front bakery. What does that really mean to you? Since making wedding or celebration cakes out of your house is actually illegal,we guarantee to you that we will not be shut down a week before your wedding causing you to find someone at the last minute to make your wedding cake! We also carry a Foodsafe certificate and are very vigilant in how your cake is prepared. We take every measure to make sure that the product you receive is not only the best cake you will have, but it is also the safest. As Tanya is a Red Seal Chef, we hold ourselves to a higher level when it comes to your safety, in every step of the process.
If you would like to see our store-front bakery, please click here (and scroll down to the bottom)or feel free to come on by to check us out....we would love to meet you!
Do you offer consultations or tastings?
Yes, by all means do we offer free consultations. We believe that everyone feels more at ease when we meet face to face. This is also the time to bring any/ all pictures that you might have of cakes in mind, as well as your friend or fiance to help make decisions. We do supply tastings to those clients that would like to taste our cakes before they finalize their wedding cake with us. For this, a $75.00 fee will be charged to cover the tasting and consultation time that happens during this process. For more information, please see our Consultations Page of our website!
How much does a cake cost?
Our cake prices vary as each cake is unique to you and is never duplicated. Size, time and shape are some of the many factors in the final cost.
Do you supply delivery ?
When it comes to wedding cakes, we prefer to deliver them ourselves to guarantee a perfect cake on your day. Delivery of the cake is free within Kelowna city limits. If the cake is being delivered outside of this area, a delivery charge does apply. For any other occasion cakes, we can either set up a time for you to pick up the cake, or have us deliver it at no charge (please see above stipulation). For more delivery information, please see our Delivery and Set Up Page
Cake booking confirmations
To confirm your wedding cake booking, a contract and a $100.00 non-refundable deposit has to be completed. The balance is due 2 weeks prior to your wedding date. For all other cakes, a 50 % deposit is due at time of booking and the remaining balance is due at time of pick up.
Do you supply cake stands?
Yes, we do have many different cake stands to choose from. A rental fee and a deposit is required for any cake stands or bases that are used. We also require a Rental Form to be filled out along with a credit card number or post-dated cheque to be used as your deposit for your cake stand. Our stands need to be returned to us in their original condition within 3 business days of the wedding. We do also have the option of Whisk Cakes picking up the stand the next day(for a fee) if you would prefer to not have to deal with the returning of the stand. For more information on rentals, please see our Rentals Page
Where do you get your ingredients?
Whisk Cake Company is only interested in providing you with the best cake possible.That means that we only start with the freshest, best ingredients that we can get. That is why we grow as much of our own fruit as possible. If it does not come out of our own 500 sq. foot garden, then we buy from local organic farmers. We then preserve as much as possible during its peak season so we are able to have it at our fingertips all year round. We also source our wines for our Wine Paired Wedding Cakes from our local wineries. Since we live in the Okanagan Valley, why not take advantage of the orchards and wineries that are at our back door.
Locally Grown, Locally Inspired
Retail Store Open Tues- Sat from 9am- 5pm
778-753-5678 203 Rutland Road N Kelowna, B.C. V1X 3B1
Copyright Whisk Cake Company 2015